Posted onTrustindex verifies that the original source of the review is Google. "The team at L & K were fantastic to deal with. I hired them to install a new heat pump hot water service after getting bombarded with telemarketing calls from 'energy companies' promising government rebates. Those callers never gave enough info and I never heard back from them. A friend put me onto Shaun and Christian, and they were great. They are extremely knowledgeable and ran me through exactly how the rebates work. I ended up with a fantastic system (bigger than my house needs, which is ideal). They disposed of the old service and even relocated the water and electrical lines so I could move the unit to the side of the house. All of this was cheaper than other quotes I got. I’d 100% recommend L & K."Posted onTrustindex verifies that the original source of the review is Google. Great experience. Diagnosed the issues with our gas hot water service and found it beyond repair. The team quoted a replacement (electric heat pump unit) and installed the next business day. Professional and friendly, plus they took care of the government rebates. Would recommend.Posted onTrustindex verifies that the original source of the review is Google. We used L & K Energy Solutuons to change over from gas to electric, due to gas being cut off in Marong. Great experience from start to finish. Excellent communication, genuine and not pushy. Called before arriving, were prompt and left everything tidy, everytime. All trades used were of same high quality, and their knowledge of rebates was excellent — including what was available and the application process. We had our heating/cooling and hot water changed over, very happy. Highly recommend.Posted onTrustindex verifies that the original source of the review is Google. Very professional great service and products, highly recommend.Posted onTrustindex verifies that the original source of the review is Google. Awesome experience with the L&K team! Super helpful, friendly and knowledgeable too. Will definitely use these guys in the futurePosted onTrustindex verifies that the original source of the review is Google. Couldn't have had a better experience. My 20 year old water tank started leaking and Christian came round a couple hours after I called to talk me through options and give me a quote. I got 2 other quotes but L&K found rebates that others didn't and saved me $1000. I had the new hot water unit installed 2 days later and it all works great!Posted onTrustindex verifies that the original source of the review is Google. I couldn’t be happier with the service provided. Communication was excellent from start to finish — clear, prompt, and professional at every stage. The team demonstrated outstanding customer service and a strong work ethic, taking real pride in what they do. They arrived on time, worked efficiently, and delivered high-quality results. It’s refreshing to deal with a company that is reliable, respectful, and genuinely cares about their customers. I would highly recommend them and would not hesitate to use their services again.Posted onTrustindex verifies that the original source of the review is Google. Five stars to Shaun at L & K Energy Solutions who helped us replace our hot water service this week. He was very responsive and was happy to assist us when it came to applying for the government rebate. Great job done by tradies. Highly recommend.Posted onTrustindex verifies that the original source of the review is Google. Very impressed by the crew at L & K. Phoned them to get a quote on a new iStore heat pump hot water service. They were prompt in getting back to me with a quote that was very reasonable , Within days of accepting the quote the hot water service was installed, really impressive. I was kept up to date the during the whole process and the crew who did the install did a great job and left the site very tidy. I would not hesitate to recommend or use L & K again.Posted onTrustindex verifies that the original source of the review is Google. The guys were super helpful with our broken hot water system which happened out of hours. They streamlined the process utilising the rebates available. Highly recommend.Load more
Frequently Asked Questions
You can read verified customer reviews on our Testimonials page and on our Google Business profile. All reviews displayed on our website are sourced from verified Google reviews, so you can be confident they're genuine.
Our customers consistently highlight our knowledge, transparency, and friendly service. Many specifically mention that we take the time to explain rebates properly, respond quickly, complete work to a high standard, and leave everything tidy when the job is done.
Yes — and this comes up regularly in our customer reviews. Several customers have mentioned that our team identified rebates that other companies didn't, saving them up to $1,000 compared to competitor quotes. We make it a priority to ensure you access every rebate you're entitled to.
Yes. Our team has helped many customers with urgent situations, including systems that have failed out of hours. We aim to respond promptly, assess the situation quickly, and get a solution installed as fast as possible to minimise disruption.
We'd love to hear from you! If you've had a great experience with us, please consider leaving us a review on Google. Your feedback helps other Victorians find a trusted energy upgrade provider and means a lot to our small team.
We're committed to making things right. If something didn't meet your expectations, please reach out to us directly via email or phone and we'll do our best to resolve it promptly. Your satisfaction is important to us.
