Frequently Asked Questions
We provide a full range of energy upgrade services including hot water system replacement and upgrades, gas ducted heating replacement, gas to electric conversions, reverse-cycle air conditioning installation, and split system air conditioner installation. We handle everything from start to finish.
Yes. We take care of the entire rebate process for you, including checking your eligibility, completing the necessary paperwork, and processing the rebate through the Victorian Energy Upgrades (VEU) program. You don't need to navigate the process alone.
Most installations — such as a heat pump hot water system or a split system air conditioner — can be completed within one day. Larger or more complex jobs, such as replacing ducted gas heating, may take a little longer. We'll give you a clear timeline upfront.
Yes. We work with both homeowners and business operators. Commercial properties may be eligible for different rebate levels and upgrade options under the VEU program, so it's worth getting in touch to discuss what applies to your situation.
Once your upgrade is installed & commissioned, we'll make sure you're fully briefed on how to use your new system efficiently. We're also available for any follow-up questions. Your new system will come with a manufacturer's warranty, and we can advise on any maintenance requirements.
Even if you don't qualify for a rebate through the VEU program, we can still supply and install quality energy-efficient systems at competitive prices. We'll be upfront about what applies to your property so you can make an informed decision.
